Logistics
We offer free delivery above a certain purchase amount.
If the order does not reach this amount, the charges are displayed according to the choice of delivery method.
Please click on “Login/Register” followed by 'Create An Account' and fill in your personal particulars.
Once your order has been confirmed, our team takes 24-48 hours to prepare your order.
We prepare orders from Monday to Friday.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
Exchanges and returns
You can ask for the modification or cancellation an order by contacting our customer service using the “contact” tab
Take your order number 6 digits preceded by a hashtag, which you can find in the order confirmation email, then contact us on the “contact” tab or directly by email at contact@gelwatergun.com
You can request to exchange your order within 14 calendar days after receipt. To do this, we invite you to contact us by email, making sure to respect the conditions of returns and exchanges.
We will exchange your order provided that the product has not been not been used, that he returned to his original package and with all its accessories. The seal should not be removed.
Once the return has been received and processed, our customer service will send you by email a credit note of a value equal to the initial order (excluding shipping costs), to be used within 12 months of receipt.
Return costs are your responsibility.
Payment options
We use the Shopify payment platform to manage payments. This platform is the safest in the world with military-level security to guarantee the smooth running of your payment.
We accept payment by credit card and Paypal Payments.
On the payment page, in the first element of the page there is a “promo code” insert. Write it and validate with the “validate” button to apply the code or voucher.
Gel Blaster
Gel Blaster are perfect toys for fun alone or with friends, they allow you to have a good time in a safe and environmentally friendly way.
Our toys shoot a water ball called Gel Ball, which can be propelled using manual and electric devices. Gel ball dissolve and are biodegradable!
The Gel Blaster bring together a close-knit global community passionate about this new practice. They allow you to have fun at outdoor or indoor events, and even participate in competitions.
Gel ball are small absorbent beads that are often used for play and leisure activities. They burst on impact and evaporate in 30 minutes or less. Mess-free Gel ball allow players to spend more time having fun and less time cleaning up, and can be used anywhere for a variety of play activities indoors or outdoors. Gel ball are made from natural material, non-toxic and biodegradable, making them safe and environmentally friendly.
Gel ball are super soft. You may only feel a slight, quick sting when you are hit. We are very far from paintball or airsoft.
Wearing safety glasses is mandatory.
NO! Gel ball are water-based, eco-friendly, non-toxic and completely natural.
We strongly recommend that you use your Gel Blaster ONLY in your garden/home or designated grounds.
Yes and no, Gel Blaster are less painful, less preparation, less storage at the end of each battle but just as much fun!
Gel Blaster unlike Airsoft and paintball, is an eco-responsible and non-toxic practice while providing just as much adrenaline!
Hydrated Gel ball will last up to 2 weeks in an airtight container. Completely submerge the Gel ball in water for storage for up to 3 months. Store dehydrated Gel ball dry until needed.
Gel ball lasts indefinitely when dehydrated and up to 3 months when submerged in water.
General Questions
The Hop-up is a device installed between the inner barrel and gearbox of an Airsoft gun to create a “backspin” effect on the pellets as they are thrown out of the barrel to provide counter -gravity / greater range.
Spring loaded replicas are hand fed where you fire each pellet by pulling the bolt to the locked position (like most sniper rifles).
Gas airsoft guns are powered by a Co2 cartridge, propane adapter or green gas. They are usually found in the form of pistols (backups) when a full-sized gearbox cannot fit into the frame of the weapon.
Airsoft Electric Replicas (AEGs) are built with an electric motor offering high power and rate of fire and are the most popular form of primary replica.
If a product is displayed as “Out of stock” it is no longer available in our warehouse.
If we have good visibility on the return to stock, you can choose to pre-order the item to be sure of having access to it or enter your email to be notified when the product is available again.
If the pre-order option does not appear on the product page, this means that we do not have good enough visibility on the return in stock. You can always enter your email to be notified!
About Us
You can contact us using the “contact” form on the site by filling in your information and the subject of the message. We respond within a maximum of 48 hours (excluding weekends).
We have warehouses all over the world.
No, we do not have a physical store, our only sales channel is the website gelwatergun.com
The address listed is that of our warehouse where all orders and after-sales service are processed
CONTACT INFORMATION
Welcome, if you have any questions, please feel free to contact us. Our team is here to help you. Feel free to browse our online catalog and check our FAQ page for answers to frequently asked questions. Enjoy your visit!
contact@gelwatergun.com
Monday to Friday 9:00 a.m. - 6:00 p.m.